TruVoice agent training buddy box
Side by Side training is now becoming an essential part for training staff within the call center. This has just got a whole lot easier with the introduction of a small headset splitter; the TruVoice Buddy Training Switch. The box includes two separate RJ9 / RJ11 ports and two mute buttons which allow the user or the trainer to join or leave the conversation anytime they require. this is compatible with most telephones and is compatible with other brands including Jabra, Plantronics and Sennheiser.
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