Home Office Headset Bundles

Understanding and connecting your headset

Our TruVoice Home office Solutions will connect into your deskphone, computer / softphone and your Cell phone. When plugging into your cell phone and computer it will be as simple as connecting the correct adapter into the haeadset and device and the audio will automatically transfer into your headset. Connecting into your telephone can be a little more tricky so below we have included a few pointers.

1 – Where Do Corded Headsets Plug Into?

With hundreds of telephones available on the market, you will find three typical methods used to plug a headset into a telephone:

1) Many older phones and more basic phones may not include a headset port, our headset can be connected directly into the handset receiver port and a call can be taken by lifting the receiver off the hookswitch.

2) Many newer phones have a modular headset port usually located on the bottom of your telephone to plug into.

3) A few manufacturers have opted for a 2.5mm headset jack on the side of your telephone to plug a headset into.

2 – What’s Required?

To have a corded commercial grade headset solution you will need two items; the headset and either an amplifier or a quick-disconnect (bottom) cable.

Understanding how (QD) Quick Disconnect Works

The first thing to understand about commercial grade headsets is that the headset cable ends in what the industry calls a “quick-disconnect” connection.  This connection allows you to leave your headset on at all times and quickly disconnect from the bottom cable when you need to walk away from your desk.  (Low end consumer grade headsets don’t have a quick disconnect, and you have to remove your headset every time you want to leave your desk.)

A quick disconnect is unique to each headset manufacturer so you can’t mix and match between brands. A quick disconnect is made to be pulled apart and re-connected an endless amount of times without ever wearing out.

The Big advantage to using a Quick Disconnect headset is that you can use the same headset on any manufacturer of desk phone or any other communication device (Softphone, PC, Cell phone, Cordless phone) by simply switching the headset onto a different bottom cable.