TruVoice-Headsets-Blog

Customer Service’s New Role: Value Enhancement

Customer Service’s New Role: Value Enhancement

Alan 21/04/2021 0
Customer Service’s New Role: Value EnhancementNot all forms of customer loyalty are created equal. Long-standing Gartner research indicates a clear di...
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Time-Management Tips for Incoming Phone Calls

Time-Management Tips for Incoming Phone Calls

Alan 31/03/2021 0
Time-Management Tips for Incoming Phone CallsInbound phone calls can eat up a lot of time and seriously decrease your productivity by pulling you away...
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How to Answer the Phone Professionally at Your Business

How to Answer the Phone Professionally at Your Business

Alan 08/03/2021 0
Everyone at your business needs to know how to answer the phone professionally, not just the receptionist or the customer rep. You never know when the...
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Acoustic shock – how can we prevent it?

Acoustic shock – how can we prevent it?

Alan 03/02/2021 0
Acoustic shock – how can we prevent it? We have learned what acoustic shock is and how, in worst case scenarios, it can affect your hearing; luckily, ...
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Acoustic shock – what is it?

Acoustic shock – what is it?

Alan 27/01/2021 0
 Acoustic shock – what is it?Acoustic shock is the term we use for the impact of unexpected loud noises close to the ear, which can result in hearing ...
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Alan 19/01/2021 0
Gartner Outlines Customer Service and Marketing Priorities to Mitigate Coronavirus DisruptionsAs the COVID-19 coronavirus spreads globally, Gartner, h...
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12 Ways to Provide Better Customer Service by Phone

12 Ways to Provide Better Customer Service by Phone

Alan 05/01/2021 0
Without a doubt one of the most important skills in business is the ability to communicate with customers by telephone.Part of the reason the telephon...
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The biggest takeaways from 2020

The biggest takeaways from 2020

Alan 16/12/2020 0
As we say farewell to 2020 there are plenty of positives to take from this year of change and challenges.  Magnus Geverts at Calabrio sums up the less...
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If you prefer the traditional touch...

If you prefer the traditional touch...

Alan 01/06/2018 0
...We can furnish you from our range of great desk phones.  A telephone headset is not always needed for some jobs, so a traditional desk phone with a...
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Manufacturer profile – Sennheiser

Manufacturer profile – Sennheiser

Alan 25/05/2018 0
A great telephone headset is one which is so comfortable that you don't notice it on, and is smooth to use – it just works every time.  For users this...
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Telephone headsets come into their own with virtual communication networks

Telephone headsets come into their own with virtual communication networks

Alan 18/05/2018 0
The world of business communication has changed almost beyond recognition over the past two decades.  As recently as ten years ago, most business comm...
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Our top picks for Bluetooth headsets

Our top picks for Bluetooth headsets

Alan 11/05/2018 0
Trying to have a phone conversation in a crowded place is virtually impossible.  Noise comes at you from all directions and it's hard to make out what...
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Here's why our own brand telephone headsets are a great buy

Here's why our own brand telephone headsets are a great buy

Alan 02/05/2018 0
At TruVoice we have years of experience in the telecommunications sector and we have used this to design a range of telephone headsets, with all the f...
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Alternative uses for your telephone headset

Alternative uses for your telephone headset

Alan 27/04/2018 0
Telephone headsets are not the most exciting or glamorous piece of office equipment, and let's face it, there's not much competition for that accolade...
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The world of work is changing – telephone headsets help a smooth transition

The world of work is changing – telephone headsets help a smooth transition

Alan 20/04/2018 0
With more and more positions in the workplace being filled by remote workers, or people who work from home part of the time and who may also travel a ...
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